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Wholesale Sales Policy
Made simple, so you have flexibility
Live Arrival Guarantee
(No life warranty)
Report DOA to us within 6 hours of delivery.
Sick or unsellable fishes are considered dead.
3 photos of DOA
Credits
Credits & refunds
All DOA or any refunds are made through our regular store credits or credit to your next order only.
No credits for shipping fees
Open Account Order
Fulfillment now
All orders of Wholesale is based on open account. You place your order, we attempt to fulfill as many as we could. Most times, we can fulfill 100% of what you submitted.
This rule does not apply to dropship
The standard store policy
Retail rules
Wholesale follows the strict rules in our retail policy. The rules above or listed in this page overrides the original policy specifically for wholesale and dropship orders only.
Wholesale buyers are covered
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